RESUME

TAMARA M. RASBERRY, SHRM-CP, PHR                                                             202.847.8003   TAMARAMRASBERRY@GMAIL.COM                   LINKEDIN.COM/IN/TAMARAMRASBERRY

CAREER PROFILE

Certified HR professional with over 15 years of experience in Human Resource Management as an HR Manager, Consultant and Generalist in multiple industries, serving primarily in the nonprofit sector. A proven history of managing HR processes and procedures while overseeing, establishing and improving human resource functions.

AREAS OF EXPERTISE

Employee Relations – Employee Engagement – Inclusion & Diversity  – Training and Development – Onboarding – Employer Branding – Social Media – Communications – Recruitment – Performance Management – Organizational Change – Workforce Development – Talent Acquisition – Benefits Administration

PROFESSIONAL EXPERIENCE

NATIONAL COMMUNITY REINVESTMENT COALITION (NCRC)        AUG. 2014-PRESENT       HUMAN RESOURCES MANAGER/GENERALIST                                                                 

  • Oversee human resource function for nonprofit economic justice advocacy group with nearly 60 employees. Provide additional HR support for subsidiary.
  • Establish and implement HR policies and procedures, e.g., training and development, employee relations, workplace procedures, benefit administration, FMLA, ADA, and Worker’s Compensation
  • Created first organizational diversity & inclusion statement
  • Identify diversity, inclusion and equity gaps and methods for addressing them
  • Design and implement recruitment strategy and onboarding program
  • Initiated first employee engagement survey resulting in above benchmark average participation rate of 87%
  • Investigate and resolve employee conflicts, claims of mistreatment, harassment and discrimination
  • Administer performance improvement plans, annual reviews, coaching, and disciplinary actions
  • Develop and facilitate on-site training, Create all staff and management training schedules
  • Analyze recruitment and retention procedures to improve quality of applicants and employee engagement
  • Collect and analyze data to improve training & development, culture and performance management initiatives
  • Manage the applicant tracking system (ATS), create AAP, EEO-1, and VETS-4212 reports
  • Reduced time-to fill by 35%, cost to interview by 52% and lost productivity by 50%, within 1 year
  • Implemented a health and wellness program and increased participation by nearly 30%
  • Created the HR newsletter, including content and stories, to promote employee education and engagement; increased readership by 52% within six months

NONPROFIT HR SOLUTIONS/NONPROFIT STAFFING SOLUTIONS      SEPT. 2005 -MAY 2008 / AUG. 2009 – NOV. 2010

STAFFING CONSULTANT (ACCOUNT MANAGER)

  • Lead Account Manager for HR Cooperative clients on the HR Consulting division of the company in multiple states with various staffing needs including temporary, temp-to-perm hires, and direct hire staffing needs
  • Worked closely with clients to discuss talent needs, position requirements, duties and qualifications
  • Built relationships with talent communities, agencies, and other sources to create a talent pipeline
  • Performed account management duties by contacting clients to proactively resolve issues
  • Supported multiple small organizations with human resources questions, solutions, and information

HR GENERALIST (SPECIAL PROJECTS MANAGER)

  • Advised multiple clients in HR subjects including employee relations, corrective action, leadership, and employment law
  • Provided onsite and virtual HR support to small, medium, and large clients, e.g., benefit administration, new hire orientation, onboarding, investigating employee relations issues, and full-cycle recruiting
  • Coordinated webinars and seminars including “Who’s Got Next? Seminar of Diversity in Nonprofit Management” and the Nonprofit HR Conference 2009 and 2010
  • Managed work4nonprofits.com job board
  • Designed direct mail and digital marketing campaigns
  • Monitored the marketing and events budgets and allocated resources

HR COORDINATOR (OFFICE MANAGER)

  • Supported clients with human resources plans, policies, procedures and administrative paperwork
  • Managed full-cycle recruitment strategies for administrative and entry level positions
  • Maintained up-to-date knowledge of employment and labor laws, HR trends, and marketing solutions
  • Conducted daily office duties, e.g., drafting memos, newsletters, and correspondence

RASBERRY CONSULTING ,  LLC                                                                  SEPT. 2010-JULY 2014  SOCIAL MEDIA CONSULTANT/COACH

  • Designed and implemented various strategies to engage the target market and audience; increased social media presence, brand awareness, and marketing via online platforms and networks
  • Managed six Social Media Interns and established projects, plans, monthly and quarterly goals
  • Analyzed and measured the effectiveness and ROI of social media strategies for ongoing improvement
  • Oversaw social media outreach and awareness of the 2011 National Association of Broadcasting Conference
  • Content Manager for clients’ websites, blog pages, content schedules, and contributors
  • Conducted and led seminars on social media usage, branding, and marketing for the DC Small Business Development Center and Washington Economic Partnership
  • Increased quarterly engagement an average of 38% across all platforms 

INTERNATIONAL BUSINESS & TECHNICAL CONSULTANTS, INC               MAY – OCT 2009   HUMAN RESOURCES MANAGER (CONTRACT)

  • Performed HR duties including benefit administration, onboarding, and workforce development for 100+ contract employees from the U.S. and abroad
  • Maintained expert knowledge of ex-pats employment, international and national labor laws, international employment contracts, work permits and VISA
  • Oversaw all employment contracts, legal compliance documents, and 401(k) vendor selections

FREELANCE HR CONSULTANT                                                               NOV. 2008 – NOV. 2009

  • Provided HR solutions to clients as a Freelance Consultant for small businesses and entrepreneurs
  • Analyzed workforce data and researched information to create recruitment and training programs
  • Advised Managers and Owners regarding HR fundamentals, e.g., employee relations, labor laws, and benefits
  • Created employee handbooks, manual, marketing collateral, and employment contracts

EDUCATION, CERTIFICATIONS & MEMBERSHIPS

  • Cornell University, Diversity & Inclusion for HR Certificate, July 2018
  • SHRM-CP, Society for Human Resource Management Certified Professional
  • PHR, Professional in Human Resources – HR Certification Institute
  • SHRM (Society for Human Resource Management)
  • DC SHRM: Programs Committee: 2004 – 2005, Co-Chair 2016 – 2017 – Communications Committee: 2016 – College Relations Committee: 2006-2007, Chair 2007-2008

ARTICLES AND INTERVIEWS

To Promote Inclusivity, Stay Away from Personality Assessments – NY Times

Creating a Diverse & Inclusive Workplace – WorkHuman Radio

What Interviewers Really Want When They Ask, “What Do You Like Least About Your Job?” – The Muse

Time to Hire vs. Quality of Hire – BambooHR

The Pros & Cons of Unlimited PTO – BambooHR

The 7 C’s of Becoming an HR Thought Leader – SHRM HR Magazine

Engagement – An Employer and Employee Benefit – Nonprofit HR

Diversity Means Nothing without Inclusion – WorkHuman Radio

6 Methods to Improve Management Coaching – BambooHR

Keys to FMLA, ADA Compliance for Mental Health are Communication, Flexibility – SHRM Website